The Influence of Change Management, Organizational Culture and Transformational Leadership on the Performance of Indonesian Sharia Bank Employees
Keywords:
Change Management, Organizational Culture, Transformational Leadership, Employee Performance
Abstract
Performance is important for a company or organization to support progress and achieve the organization's vision and mission. Many factors and variables can influence employee performance. The purpose of this study is to analyze the effect of change management, organizational culture, and transformational leadership on the employee performance of Bank Syariah Indonesia. This research fills the research gap and requires repeated testing to assess the impact of change management and organizational culture with transformational leadership on employee performance from different perspectives. This empirical study research uses sampling techniques using non-probability sampling of 100 respondents for all employees of Bank Syariah Indonesia Solo Branch. Multiple linear regression analysis data processing techniques reveal that Change Management and Organizational Culture variables influence Transformational Leadership. While Change Management does not influence employee performance, Transformational Leadership and Organizational Culture influence employee performance. The results of this analysis provide a very important picture of the leader's role in empowering and encouraging workers through active involvement with them, in addition to visualizing positive organizational principles that can improve organizational performance.
References
Adler, N. (2001). International Dimensions of Organizational Behavior, (2nd edition). Wadsworth Publishing Co: Belmont, CA.
Adri, W.N., Evanita, S., & Patrissia, D. (2019). The Influence of Transformational Leadership Organizational Culture on Employee Performance with Job Satisfaction as Mediating Variable in Ibnu Sina Hospital in West Sumatera. Advances in Economics, Business and Management Research, Third International Conference on Economics Education, Economics, Business and Management, Accounting and Entrepreneurship (PICEEBA 2019), 97(1): 1-8.
Aga, D.A., Noorderhaven, N., & Vallejo, B. (2016). Transformational Leadership and Project Success: The Mediating Role of Team-Building. International Journal of Project Management, 34(5): 806-818.
Al-Shibami, A.H., Alateibi, N., Nusari, M., Ameen, A., Khalifa, G.S.A., & Bhaumik, A. (2019). Impact of Organizational Culture on Transformational Leadership and Organizational Performance. International Journal of Recent Technology and Engineering (IJRTE), 8(2S10): 653 – 664.
Ameen, H. A. & Isaac, O. (2019). Determining Underlying Actors That Influence Online Social Network Sage Among Public Sector Employees in the AE. In athey M. aisal Saeed, NadhmiGazem (Ed.). Recent Trends in Data Science and Soft Computing. IRICT 2018. Advances in Intelligent Systems and Computing, 843: 945–954.
Arikunto, S. (2006). Metode Penelitian Kualitatif. Jakarta: Bumi Aksara
Asghar, I. (2010). The Role of Leadership in Organizational Change: Relating the successful organizational change to visionary and innovative leadership. (Master’s thesis in Industrial Engineering and Management, Faculty of Engineering and Sustainable Development: University of Gavle
Baker, W.E. & Sinkula, J.M. (2009). Orientation and Entrepreneurial Orientation. Journal of Small Business Management, 47(4): 443-464.
Bello, S.M., (2012). Impact of Ethical Leadership on Employee Job Performance. International Journal of Business and Social Science, 3(11): 228-236.
Das, S.K., Kant, K., & Zhang, N. (2012). Handbook on Securing Cyberphysical Critical Infrastructure. United States: Morgan Kaufmann.
Dirisu, J., Worlu, R., Osibanjo, A., Salau, O., Borishade, T., Meninwa, S., & Atolagbe, T. (2018). An Integrated Dataset on Organisational Culture, Job Satisfaction and Performance in The Hospitality Industry. Data in Brief, 19: (317–321).
Eisenberger, R. & Stinglhamber, F. (2011). Behavioral Outcomes of Perceived Organizational Support. In: Perceived Organizational Support: Fostering Enthusiastic and Productive Employees. American Psychological Association, 8(1): 187-210.
Erina. (2021). The Effect of Transformational Leadership and Organizational Commitments on Employee Performance in CV. Artha Mega Mandiri Medan. Journal of Industrial Engineering & Management Research, 2(3): 29-40.
Geier, M.T. (2016). Leadership in Extreme Contexts: Transformational Leadership, Performance Beyond Expectations? Journal of Leadership and Organizational Studies, 23(3): 234-247.
Gervais, J. (2016). The Operational Definition of Competency-Based Education. The Journal of Competency-Based Education, 1(2): 98-106.
Ghozali, Imam. (2013). Aplikasi Analisis Multivariate dengan Program IBM SPSS 21 Update PLS Regresi. Semarang: Badan Penerbit Universitas Diponegoro.
Gupta, N. & Sharma, V. (2016). Exploring Employee Engagement Way to Better Business Performance. Global Business Review, 17(3): 45-63.
Harwiki, W. (2016). The Impact of Servant Leadership on organizational culture, Organizational Commitment, Organizational Citizenship Behaviour (OCB) And Employee Performance in Women Cooperatives. Procedia - Social and Behavioral Sciences, 219: 283-290.
Hurduzeu, R. (2015). The Impact of Leadership on Organizational Performance. SEA - Practical Application of Science, 3(1): 289 – 294.
Kotler, P. & Keller, K. L. (2013). Manajemen Pemasaran. Jilid Kedua. (Sabran, B, Penerjemah). Jakarta: Erlangga
Paais, M. & Pattiruhu, J.R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8): 577–588.
Mangkunegara, A. A. A. P. (2005). Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT Remaja Rosda Karya.
Marbawi, Lumbanraja, P., Lubis, A.N., & Siahaan, E. (2018). The Influence Of Organizational Culture, Individual Characteristics, And Transformational Leadership Style On The Job Satisfaction And Performance Of Employees In Indonesia. Quality - Access to Success, 19(163): 43–46.
Maskurochman, A., Nugroho, M., & Riyadi, S. (2020). The Influence of Transformational Leadership, Organizational Support, and Job Satisfaction on Motivation and Employee Performance. JMM17 Jurnal Ilmu Ekonomi dan Manajemen, 7(1): 13-24.
Lutfi, M. & Siswanto. (2018). A Transformational Leadership and Its Implication on Employee Performance through Organizational Culture and Motivation. Ekspektra: JurnalBisnis dan Manajemen, 2(2): 192-200.
Isa, M.F.M. & Ugheoke, S.O. (2016). The Influence of Organizational Culture on Employees’ Performance: Evidence from Oman. Journal of Entrepreneurship and Business 4(2): 1-12.
Nitzsche, A., Jung, J., Kowalski, C., & Pfaff, H. (2014). Validation of The Work-Life Balance Culture Scale (WLBCS). Work, 49(1): 133-142.
Robbins, S. & Coulter, M. (2010). Manajemen Edisi Kesepuluh. Jakarta: Penerbit Erlangga.
Saad, G. B. & Abbas, M. (2018). The Impact of Organizational Culture on Job Performance: A Study of Saudi Arabian Public Sector Work Culture. Problems and Perspectives in Management, 16(3): 207–218. https://doi.org/10.21511/ppm.16(3).2018.17
Scotto, V. & Morellato, M. (2013), Entrepreneurial Knowledge and Digital Competence: Keys for A Success of Student Entrepreneurship. Journal of The Knowledge Economy, 4(3): 293-303.
Sinaga, H.G., Asmawi, M., Madhakomala, R., & Suratman, A. (2018). Effect of Change in Management, Organizational Culture and Transformational Leadership on Employee Performance PT. Adhya Tirta Batam. International Review of Management and Marketing, 8(6): 15-23.
Skorková, Z. (2016). Competency Models in Public Sector. Procedia - Social and Behavioral Sciences, 230: 226-234.
Shmailan, A.S.B. (2016). The Relationship Between Job Satisfaction, Job Performance, and Employee Engagement: An Explorative Study. Issues in Business Management and Economics, 4(1): 1-8.
Sugiyono. (2018). Metode Penelitian Pendidikan Pendekatan Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Supriyanto, A.S. & Masyhuri, M. (2010). Metodologi Riset Manajemen Sumber Daya Manusia. Malang: UIN-MALIKI Press.
Sutanto, E.M. & Kurniawan, M. (2016). The Impact of Recruitment, Employee Retention and Labor Relations to Employee Performance on Batik Industry in Solo City, Indonesia. International Journal of Business and Society, 17(2): 375-390.
Tannady, H., Ismuhadjar, & Zami, A. (2019). The Effect of Organizational Culture and Employee Engagement on Job Performance of Healthcare Industry in Province of Jakarta, Indonesia. Quality - Access to Success, 20(169): 18–22.
Adri, W.N., Evanita, S., & Patrissia, D. (2019). The Influence of Transformational Leadership Organizational Culture on Employee Performance with Job Satisfaction as Mediating Variable in Ibnu Sina Hospital in West Sumatera. Advances in Economics, Business and Management Research, Third International Conference on Economics Education, Economics, Business and Management, Accounting and Entrepreneurship (PICEEBA 2019), 97(1): 1-8.
Aga, D.A., Noorderhaven, N., & Vallejo, B. (2016). Transformational Leadership and Project Success: The Mediating Role of Team-Building. International Journal of Project Management, 34(5): 806-818.
Al-Shibami, A.H., Alateibi, N., Nusari, M., Ameen, A., Khalifa, G.S.A., & Bhaumik, A. (2019). Impact of Organizational Culture on Transformational Leadership and Organizational Performance. International Journal of Recent Technology and Engineering (IJRTE), 8(2S10): 653 – 664.
Ameen, H. A. & Isaac, O. (2019). Determining Underlying Actors That Influence Online Social Network Sage Among Public Sector Employees in the AE. In athey M. aisal Saeed, NadhmiGazem (Ed.). Recent Trends in Data Science and Soft Computing. IRICT 2018. Advances in Intelligent Systems and Computing, 843: 945–954.
Arikunto, S. (2006). Metode Penelitian Kualitatif. Jakarta: Bumi Aksara
Asghar, I. (2010). The Role of Leadership in Organizational Change: Relating the successful organizational change to visionary and innovative leadership. (Master’s thesis in Industrial Engineering and Management, Faculty of Engineering and Sustainable Development: University of Gavle
Baker, W.E. & Sinkula, J.M. (2009). Orientation and Entrepreneurial Orientation. Journal of Small Business Management, 47(4): 443-464.
Bello, S.M., (2012). Impact of Ethical Leadership on Employee Job Performance. International Journal of Business and Social Science, 3(11): 228-236.
Das, S.K., Kant, K., & Zhang, N. (2012). Handbook on Securing Cyberphysical Critical Infrastructure. United States: Morgan Kaufmann.
Dirisu, J., Worlu, R., Osibanjo, A., Salau, O., Borishade, T., Meninwa, S., & Atolagbe, T. (2018). An Integrated Dataset on Organisational Culture, Job Satisfaction and Performance in The Hospitality Industry. Data in Brief, 19: (317–321).
Eisenberger, R. & Stinglhamber, F. (2011). Behavioral Outcomes of Perceived Organizational Support. In: Perceived Organizational Support: Fostering Enthusiastic and Productive Employees. American Psychological Association, 8(1): 187-210.
Erina. (2021). The Effect of Transformational Leadership and Organizational Commitments on Employee Performance in CV. Artha Mega Mandiri Medan. Journal of Industrial Engineering & Management Research, 2(3): 29-40.
Geier, M.T. (2016). Leadership in Extreme Contexts: Transformational Leadership, Performance Beyond Expectations? Journal of Leadership and Organizational Studies, 23(3): 234-247.
Gervais, J. (2016). The Operational Definition of Competency-Based Education. The Journal of Competency-Based Education, 1(2): 98-106.
Ghozali, Imam. (2013). Aplikasi Analisis Multivariate dengan Program IBM SPSS 21 Update PLS Regresi. Semarang: Badan Penerbit Universitas Diponegoro.
Gupta, N. & Sharma, V. (2016). Exploring Employee Engagement Way to Better Business Performance. Global Business Review, 17(3): 45-63.
Harwiki, W. (2016). The Impact of Servant Leadership on organizational culture, Organizational Commitment, Organizational Citizenship Behaviour (OCB) And Employee Performance in Women Cooperatives. Procedia - Social and Behavioral Sciences, 219: 283-290.
Hurduzeu, R. (2015). The Impact of Leadership on Organizational Performance. SEA - Practical Application of Science, 3(1): 289 – 294.
Kotler, P. & Keller, K. L. (2013). Manajemen Pemasaran. Jilid Kedua. (Sabran, B, Penerjemah). Jakarta: Erlangga
Paais, M. & Pattiruhu, J.R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8): 577–588.
Mangkunegara, A. A. A. P. (2005). Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT Remaja Rosda Karya.
Marbawi, Lumbanraja, P., Lubis, A.N., & Siahaan, E. (2018). The Influence Of Organizational Culture, Individual Characteristics, And Transformational Leadership Style On The Job Satisfaction And Performance Of Employees In Indonesia. Quality - Access to Success, 19(163): 43–46.
Maskurochman, A., Nugroho, M., & Riyadi, S. (2020). The Influence of Transformational Leadership, Organizational Support, and Job Satisfaction on Motivation and Employee Performance. JMM17 Jurnal Ilmu Ekonomi dan Manajemen, 7(1): 13-24.
Lutfi, M. & Siswanto. (2018). A Transformational Leadership and Its Implication on Employee Performance through Organizational Culture and Motivation. Ekspektra: JurnalBisnis dan Manajemen, 2(2): 192-200.
Isa, M.F.M. & Ugheoke, S.O. (2016). The Influence of Organizational Culture on Employees’ Performance: Evidence from Oman. Journal of Entrepreneurship and Business 4(2): 1-12.
Nitzsche, A., Jung, J., Kowalski, C., & Pfaff, H. (2014). Validation of The Work-Life Balance Culture Scale (WLBCS). Work, 49(1): 133-142.
Robbins, S. & Coulter, M. (2010). Manajemen Edisi Kesepuluh. Jakarta: Penerbit Erlangga.
Saad, G. B. & Abbas, M. (2018). The Impact of Organizational Culture on Job Performance: A Study of Saudi Arabian Public Sector Work Culture. Problems and Perspectives in Management, 16(3): 207–218. https://doi.org/10.21511/ppm.16(3).2018.17
Scotto, V. & Morellato, M. (2013), Entrepreneurial Knowledge and Digital Competence: Keys for A Success of Student Entrepreneurship. Journal of The Knowledge Economy, 4(3): 293-303.
Sinaga, H.G., Asmawi, M., Madhakomala, R., & Suratman, A. (2018). Effect of Change in Management, Organizational Culture and Transformational Leadership on Employee Performance PT. Adhya Tirta Batam. International Review of Management and Marketing, 8(6): 15-23.
Skorková, Z. (2016). Competency Models in Public Sector. Procedia - Social and Behavioral Sciences, 230: 226-234.
Shmailan, A.S.B. (2016). The Relationship Between Job Satisfaction, Job Performance, and Employee Engagement: An Explorative Study. Issues in Business Management and Economics, 4(1): 1-8.
Sugiyono. (2018). Metode Penelitian Pendidikan Pendekatan Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Supriyanto, A.S. & Masyhuri, M. (2010). Metodologi Riset Manajemen Sumber Daya Manusia. Malang: UIN-MALIKI Press.
Sutanto, E.M. & Kurniawan, M. (2016). The Impact of Recruitment, Employee Retention and Labor Relations to Employee Performance on Batik Industry in Solo City, Indonesia. International Journal of Business and Society, 17(2): 375-390.
Tannady, H., Ismuhadjar, & Zami, A. (2019). The Effect of Organizational Culture and Employee Engagement on Job Performance of Healthcare Industry in Province of Jakarta, Indonesia. Quality - Access to Success, 20(169): 18–22.
Published
2024-01-29
How to Cite
Qonitah Qonitah, & Muhammad Sholahuddin. (2024). The Influence of Change Management, Organizational Culture and Transformational Leadership on the Performance of Indonesian Sharia Bank Employees. Brilliant International Journal Of Management And Tourism , 4(1), 174-193. https://doi.org/10.55606/bijmt.v4i1.2771
Section
Articles
