Highlighting Compensation Policies in Hospitality Industries during the COVID-19 Pandemic
Keywords:
Compensation, Hotel, COVID-19, Hospitality Industries
Abstract
This article investigates how compensation to hospitality industries has been conducted during the COVID-19 pandemic. Using documentary study, the writers made use of Google scholar and the Garuda portal database to collect data. Some primary keywords were employed to search relevant published articles such as compensation in a hotel during the COVID-19 pandemic. This study finds that hotel owners modified policies by giving only 50% of their salary. Meanwhile, the government covers another 50% of financial support to help the employees. Applying for compensation with support, promotion, and money will motivate employees to work. For the consumers, hotels lowered the price of the rooms. In addition, hotels also paid very careful attention to sanity issues and hotel service quality. It turns out that these adapted compensation policies have resulted in positive impacts on employees and consumers.
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Wang, M., Jin, Z., Fan, S., Ju, X., & Xiao, X. (2021). Chinese residents’ preferences and consuming intentions for hotels after COVID-19 pandemic: a theory of planned behaviour approach. International Journal of Tourism and Hospitality Research, 32(1), 132-135.
Yang, F., Li, X., Zhu, V., & Lau, V. (2021). To survive or to thrive? China’s luxury hotel restaurants entering O2O food delivery platforms amid the COVID-19 crisis. International Journal of Hospitality Management, 94, 1-11.
Bonfanti, A., Vigolo, V., & Yfantidou, G. (2021). The impact of the Covid-19 pandemic on customer experience design: the hotel managers’ perspective. International Journal of Hospitality Management, 94, 1-11.
Carter, D., Mazumder, S., Simkins, B., & Sisneros, E. (2022). The stock price reaction to the COVID-19 pandemic on the airline, Journal of Finance Research Letters, 44, 1-15.
Chi, O. H., Saldamli, A., & Gursoy, D. (2021). Impact of the COVID-19 pandemic on management-level hotel employees’ work behaviors: moderating effects of working-from-home. International Journal of Hospitality Management, 98, 1-10.
Demir, M., Demir, Ş. Ş., & Dalgıç, A. (2021). Impact of COVID-19 pandemic on the tourism industry: An evaluation from the hotel managers' perspective. Journal of Tourism Theory and Research, 7(1), 45-57.
Ferdian, F., Abrian, Y., Suyuthie, H., Kasmita, & Sinensis, R. A. (2022). The effect of work compensation on intention to stay in the hotel industry during the COVID-19 Pandemic with job embeddedness as mediation. Jurnal Organisasi dan Manajemen, 18(1), 60-73.
Filimonau, V., Derqui, B., & Matute, J. (2020). The COVID-19 pandemic and organizational commitment of senior hotel managers. International Journal of Hospitality Management, 91, 1-13.
Hao, F., Xiao, Q., & Chon, K. (2020). COVID-19 and China’s hotel industry: impacts, a disaster management framework, and post-pandemic agenda. International Journal of Hospitality Management, 90, 1-11.
Kim, J. J., & Han, H. (2022). Saving the hotel industry: Strategic response to the COVID-19 pandemic, hotel selection analysis, and customer retention. International Journal of Hospitality Management, 102, 1-11.
Kim, S., Kim, J., Baiden, F. B., & Giroux, M. (2021). Preference for robot service or human service in hotels? impacts of the COVID-19 pandemic. International Journal of Hospitality Management, 93, 1-12.
Le, D., & Phi, G. (2021). Strategic responses of the hotel sector to COVID-19: toward a refined pandemic crisis management framework. International Journal of Hospitality Management, 94, 1-5.
Masatip, A., Maemunah, I., Rosari, D., & Anggreani, C. (2020). Marketing strategy analysis of the Inna Parapat Hotel in a Covid-19 Pandemic situation. Jurnal Akademi Pariwisata Medan, 150-159.
Mequanint, S. (2020). The Impact of COVID -19 Pandemic on hospitality (tourism & hotel sector) and mitigation mechanism in Ethiopia review. Agricultural Research and Technology, 25(1), 0021-0027.
Milovanović, V. (2021). The COVID-19 pandemic effect on hotel industry. Journal of Tourism Challenges AMID COVID-19, 6(1), 570-587.
Morissan. (2018). Hubungan antara kompensasi dan sikap proaktif dengan motivasi kinerja karyawan pada industri perhotelan. Jurnal Manajemen dan Kewirausahaan, 6(2), 189-203.
Pavlatos, O., Kostakis, H., & Digkas, D. (2020). Crisis management in the Greek hotel industry in response to COVID-19 pandemic. International Journal of Tourism and Hospitality Research, 32(1), 80-91.
Pohan, R. S., Suyuthie, H., & Surenda, R. (2020). Pengelolaan karyawandi Rocky Plaza hotel kota Padang pada saat pandemi COVID-19. Jurnal Kajian Pariwisata dan Bisnis Perhotelan, 1(2), 83-87.
Puspita, N. L., Astawa, I., & Mudana, I. (2021). Hotel strategy in facing the COVID-19 pandemic (the westin resort Nusa Dua experience). International Journal of Glocal Tourism, 2(1), 28-39.
Putri, R., & Hidayat, R. (2021). model pengukuran kepuasan kerja karyawan dengan kompensasi dan motivasi. Jurnal Ekombis, 10(1), 305-315.
Quintana, T. A., Nguyen, T. H., & Cabrera, Y. A. (2021). Do job insecurity, anxiety and depression caused by the COVID-19 pandemic influence hotel employees’ self-rated task performance? The moderating role of employee resilience. International Journal of Hospitality Management, 94, 1-10.
Rahma, V. S., & Arvianti, G. F. (2020). The impacts of COVID-19 pandemic in Indonesia and China's hotel industri: how to overcome it ? Journal Tourism and Hospitality, 2(1), 55-64.
Ranasinghe, R., Damunupola, A., Wijesundara, S., Karunarathna, C., & Nawarathna, D. (2020). Tourism after corona: impacts of COVID 19 pandemic and way forward for tourism, hotel and MICE industry in Sri Lanka. SSRN Electronic Journal, 1-19.
Salem, I. E., Elbaz, A. M., Elkhwesky, Z., & Ghazi, K. M. (2021). The COVID-19 pandemic: The mitigating role of government and hotel support of hotel employees in Egypt. Tourism Management, 85, 1-16.
Soehardi, S., & Untari, D. T. (2020). The effect of COVID-19 pandemic on hotel employees, hotel occopancy rates and hotel tax income in Jakarta, Indonesia. Journal of Migration Health Research, 11(12), 964-972.
Stergio, D., & Farmaki, A. (2021). Ability and willingness to work during COVID-19 pandemic: perspectives of front-line hotel employees. International Journal of Hospitality Management, 93, 1-4.
Sucheran, R. (2021). Preliminary economic impacts of the COVID-19 pandemic on the hotel sector in South Africa. African Journal of Hospitality, Tourism and Leisure, 10(1), 115-130.
Teng, X., Teng, Y. M., Wu, K. S., & Chang, B. G. (2021). Corporate social responsibility in public health during COVID-19 pandemic: Quarantine hotel in Chine. Frontiers in Public Health Journal, 9(1), 1-4.
Torrell, O. A., Alarcón, J. P., & Perez, J. V. (2021). COVID-19: hotel industry response to the pandemic evolution and to the public sector economic measures. Journal of Tourism Recreation Research, 46(2), 148-157.
Vithayaporn, S. (2021). COVID-19 Pandemic a testing time for tourism and hospitality in Thailand. ABAC ODI Jounal, 8(1), 41-53.
Wang, M., Jin, Z., Fan, S., Ju, X., & Xiao, X. (2021). Chinese residents’ preferences and consuming intentions for hotels after COVID-19 pandemic: a theory of planned behaviour approach. International Journal of Tourism and Hospitality Research, 32(1), 132-135.
Yang, F., Li, X., Zhu, V., & Lau, V. (2021). To survive or to thrive? China’s luxury hotel restaurants entering O2O food delivery platforms amid the COVID-19 crisis. International Journal of Hospitality Management, 94, 1-11.
Published
2022-10-28
How to Cite
Ginting, J. G., & Sopiah. (2022). Highlighting Compensation Policies in Hospitality Industries during the COVID-19 Pandemic. Brilliant International Journal Of Management And Tourism , 2(3), 188-197. https://doi.org/10.55606/bijmt.v2i3.735
Section
Articles
