Ali Afief Kurniadi, Usep Suhud and Mohamad Rizan (2023) “Factors Influencing Customer Satisfaction And Customer Loyalty Toward Social Commerce In Jabodetabek ( Focus On Tiktok Shop )”, Brilliant International Journal Of Management And Tourism , 3(3), pp. 01–13. doi: 10.55606/bijmt.v3i3.2033.