Nilma Firda Nur Fidia (2023) “ANALISIS WORK BEHAVIOR TERHADAP CUSTOMER ATTITUDE MELALUI STATE OF THE WORKING ENVIRONMENT DI FORTIS CAFE SIDOARJO”, Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan, 2(1), pp. 463–469. doi: 10.55606/jempper.v2i1.1055.