M. Dayat, Sudarmiatin Sudarmiatin, Budi Eko Soetjipto, and Cipto Wardoyo. 2023. “Systematic Literature Review: ‘Service Innovation And Customer Experience’”.
Jurnal Bintang Manajemen
1 (2):66-83. https://doi.org/10.55606/jubima.v1i2.1383.