Hamidah Sari Siregar, et al. “The Influence of Hospital Facilities and Services on Patient Satisfaction With Hospital Image As an Intervening Variable at Haji Abdul Manan Simatupang General Hospital”. Jurnal Bintang Manajemen, vol. 1, no. 3, July 2023, pp. 97-112, doi:10.55606/jubima.v1i3.1848.