Job Satisfaction and Job Performance: Systematic Literatur Review Overview SLR
Keywords:
Job Satisfaction, Job Performance, SLR, PRISMA
Abstract
The purpose of this SLR is to review the relationship between job satisfaction variables and employee performance variables, or job performance, in a company or organization. This SLR research uses the PRISMA method as a data analysis technique. This study examined and reviewed 35 journal articles that were published in the 2019–2023 period, and then researchers filtered topics and sub-topics using the Emerald database. ScienceDirect, Google Scholar, and Taylor & Francis From this database, 50 eligible journal articles were obtained, then filtered again, and the results were 35 eligible journal articles, which the researchers included in this systematic literature review journal article. The results of this analysis show that almost 35 journal articles state that job satisfaction will influence employee performance, which is influenced by several other factors, such as work environment, work motivation, and commitment.
References
Asbari, M., Bernarto, I., Pramono, R., Purwanto, A., Hidayat, D., Sopa, A., Alamsyah, V. U., Senjaya, P., & Fayzhall, M. (2020a). The Effect of work-Family conflict on Job Satisfaction and Performance: A Study of Indonesian Female Employees. International Journal of Advanced Science and Technology, 29(03), 6724–6748. https://ssrn.com/abstract=3985796
Aziez, A., & Khuan, H. (n.d.). THE EFFECT OF EMPLOYEE ENGAGEMENT ON EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AND COMPENSATION AS MEDIATING ROLE. JOSR: Journal of Social Research Februari, 2022(3), 1–10. http://https://ijsr.internationaljournallabs.com/index.php/ijsrhttp://ijsr.internationaljournallabs.com/index.php/ijsr
Ben-assuli, O., Chf, K., & Metode, M. (2021). Tinjauan Studi Analisis Prediksi pada Penerimaan Kembali untuk Kondisi Kronis CHF dan COPD : Memanfaatkan Metode PRISMA Tinjauan Studi Prediction Analytics pada Readmission untuk Kondisi.
Chi, H., Vu, T., Nguyen, H. V., & Truong, T. H. (2023). How financial and non–financial rewards moderate the relationships between transformational leadership, job satisfaction, and job performance. Cogent Business and Management, 10(1). https://doi.org/10.1080/23311975.2023.2173850
Chikazhe, L., Makanyeza, C., & Kakava, N. Z. (2020). The effect of perceived service quality, satisfaction and loyalty on perceived job performance: perceptions of university graduates. Journal of Marketing for Higher Education, 1–18. https://doi.org/10.1080/08841241.2020.1793442
Chowhan, J., & Pike, K. (2023). Workload, work–life interface, stress, job satisfaction and job performance: a job demand–resource model study during COVID-19. International Journal of Manpower, 44(4), 653–670. https://doi.org/10.1108/IJM-05-2022-0254
Darmawan, D., Mardikaningsih, R., Sinambela, E. A., Arifin, S., Putra, A. R., Hariani, M., Irfan, M., & Hakim, Y. R. Al. (2020). The quality of human resources, job performance and employee loyalty. International Journal of Psychosocial Rehabilitation, 24(3), 2580–2592. https://doi.org/10.37200/IJPR/V24I3/PR201903
Davidescu, A. A. M., Apostu, S. A., Paul, A., & Casuneanu, I. (2020a). Work flexibility, job satisfaction, and job performance among romanian employees-Implications for sustainable human resource management. Sustainability (Switzerland), 12(15). https://doi.org/10.3390/su12156086
Dawson, M., Guchait, P., Russen, M., Wang, X., & Pasamehmetoglu, A. (2023). Hospitality organizational culture: Impact on employee’s job satisfaction, organizational citizenship behaviors, service recovery performance, and intention to leave. Journal of Human Resources in Hospitality and Tourism, 22(3), 460–488. https://doi.org/10.1080/15332845.2023.2180963
Deb, S. K., Nafi, S. M., Mallik, N., & Valeri, M. (2023). Mediating effect of emotional intelligence on the relationship between employee job satisfaction and firm performance of small business. European Business Review, 35(5), 624–651. https://doi.org/10.1108/EBR-12-2022-0249
Hidayat, W. G. P. A. (2023). The Influence of Employee Engagement, Work Environment and Job Characteristics on Job Satisfaction and Performance. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 9(4), 1652–1659. https://doi.org/10.35870/jemsi.v9i4.1413
Ibrahim, B. (2019a). The Factor Analysis of Organizational Commitment, Job Satisfaction and Performance among Lecturers in Batam. JOURNAL OF TECHNICAL EDUCATION AND TRAINING, 11(1), 151–158. https://doi.org/10.30880/jtet.2019.11.01.019
Ibrahim, B. (2019b). The Factor Analysis of Organizational Commitment, Job Satisfaction and Performance among Lecturers in Batam. JOURNAL OF TECHNICAL EDUCATION AND TRAINING, 11(1), 151–158. https://doi.org/10.30880/jtet.2019.11.01.019
Ibukun, T., & Pérotin, V. (2023). Employee empowerment, equality plans and job satisfaction: an empirical analysis of the demand-control model. Journal of Participation and Employee Ownership, 6(1), 51–95. https://doi.org/10.1108/jpeo-10-2022-0014
Inayat, W., & Jahanzeb Khan, M. (2021). A Study of Job Satisfaction and Its Effect on the Performance of Employees Working in Private Sector Organizations, Peshawar. Education Research International, 2021. https://doi.org/10.1155/2021/1751495
Indrayani, I., Nurhatisyah, N., Damsar, D., & Wibisono, C. (2023). How does millennial employee job satisfaction affect performance? Higher Education, Skills and Work-Based Learning. https://doi.org/10.1108/HESWBL-01-2023-0004
Karem, M. A., Mahmood, Y. N., Jameel, A. S., & Ahmad, A. R. (2019). The effect of job satisfaction and organizational commitment on nurses’ performance. Humanities and Social Sciences Reviews, 7(6), 332–339. https://doi.org/10.18510/hssr.2019.7658
Latifah, I. N., Suhendra, A. A., & Mufidah, I. (2023). Factors affecting job satisfaction and employee performance: a case study in an Indonesian sharia property companies. International Journal of Productivity and Performance Management. https://doi.org/10.1108/IJPPM-03-2021-0132
Memon, A. H., Khahro, S. H., Memon, N. A., Memon, Z. A., & Mustafa, A. (2023). Relationship between Job Satisfaction and Employee Performance in the Construction Industry of Pakistan. Sustainability (Switzerland), 15(11). https://doi.org/10.3390/su15118699
Moher, D., Liberati, A., Tetzlaff, J., & Altman, D. G. (2009). Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement. Journal of Clinical Epidemiology, 62(10), 1006–1012. https://doi.org/10.1016/j.jclinepi.2009.06.005
Nagarajan, R., Swamy, R. A., Reio, T. G., Elangovan, R., & Parayitam, S. (2022). The COVID-19 impact on employee performance and satisfaction: a moderated moderated-mediation conditional model of job crafting and employee engagement. Human Resource Development International, 25(5), 600–630. https://doi.org/10.1080/13678868.2022.2103786
Nauman, S., Bhatti, S., Jalil, F., & Bint E Riaz, M. (2021). How training at work influences employees’ job satisfaction: roles of affective commitment and job performance. International Journal of Training Research, 19(1), 61–76. https://doi.org/10.1080/14480220.2020.1864444
Nguyen, C., & Duong, A. (2020a). The Impact of Training and Development, Job Satisfaction and Job Performance on Young Employee Retention. International Journal of Future Generation Communication and Networking, 13(3), 373–386. https://ssrn.com/abstract=3930645
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. In The BMJ (Vol. 372). BMJ Publishing Group. https://doi.org/10.1136/bmj.n71
Patria Sabil, A. (n.d.). PENGARUH EMPLOYEE WELL-BEING DAN JOB SATISFACTION TERHADAP EMPLOYEE PERFORMANCE. In Jurnal Ilmu Manajemen (Vol. 9).
Phuong, T. T. K., & Vinh, T. T. (2020a). Job satisfaction, employee loyalty and job performance in the hospitality industry: A moderated model. Asian Economic and Financial Review, 10(6), 698–713. https://doi.org/10.18488/journal.aefr.2020.106.698.713
Puspitawati, N. M. D., & Atmaja, N. P. C. D. (2021). How Job Stress Affect Job Satisfaction and Employee Performance in Four-Star Hotels. International Journal of Applied Business and International Management, 6(2), 25–32. https://doi.org/10.32535/ijabim.v6i2.1168
Qureshi, M. A., Qureshi, J. A., Thebo, J. A., Shaikh, G. M., Brohi, N. A., & Qaiser, S. (2019a). The nexus of employee’s commitment, job satisfaction, and job performance: An analysis of FMCG industries of Pakistan. Cogent Business and Management, 6(1). https://doi.org/10.1080/23311975.2019.1654189
Rojikinnor, R., Gani, A. J. A., Saleh, C., & Amin, F. (2022). The Role of Compensation As a Determinant of Performance and Employee Work Satisfaction: A Study at The PT Bank Rakyat Indonesia (Persero) Tbk. Journal of Economic and Administrative Sciences. https://doi.org/10.1108/jeas-06-2020-0103
Saib, M. O., Rajkoomar, M., Naicker, N., & Olugbara, C. T. (2023). Digital pedagogies for librarians in higher education: a systematic review of the literature. Information Discovery and Delivery, 51(1), 13–25. https://doi.org/10.1108/IDD-06-2021-0066
Sausan, N. S., Nasution, A. M. U., & Sabrina, H. (2021). Pengaruh Kepuasan Kerja dan Loyalitas Karyawan terhadap Kinerja Karyawan Foods Manufacture. Economics, Business and Management Science Journal, 1(1), 6–13. https://doi.org/10.34007/ebmsj.v1i1.3
Schlaegel, C., Engle, R. L., & Lang, G. (2022). The unique and common effects of emotional intelligence dimensions on job satisfaction and facets of job performance: an exploratory study in three countries. International Journal of Human Resource Management, 33(8), 1562–1605. https://doi.org/10.1080/09585192.2020.1811368
Smirnykh, L. (2023). Working from home and job satisfaction: evidence from Russia. International Journal of Manpower. https://doi.org/10.1108/IJM-02-2023-0089
Tella, A., & Ibinaiye, O. A. (2020). Correlates of staff motivation, satisfaction, and job performance of library staff in selected Nigerian University libraries. International Information and Library Review, 52(1), 32–49. https://doi.org/10.1080/10572317.2019.1631691
Thuy, N. T. T., & Phinaitrup, B. A. (2023). The Effect of Public Service Motivation on Job Performance of Public Servants in Vietnam: The Role of Mediation of Job Satisfaction and Person-organization Fit. International Journal of Public Administration, 46(5), 326–343. https://doi.org/10.1080/01900692.2021.1995747
Torlak, N. G., & Kuzey, C. (2019a). Leadership, job satisfaction and performance links in private education institutes of Pakistan. International Journal of Productivity and Performance Management, 68(2), 276–295. https://doi.org/10.1108/IJPPM-05-2018-0182
Wang, X., Li, C., Chen, Y., Zheng, C., Zhang, F., Huang, Y., & Birch, S. (2022). Relationships between job satisfaction, organizational commitment, burnout and job performance of healthcare professionals in a district-level health care system of Shenzhen, China. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.992258
Widyanti, R., Irhamni, G., Ratna, S., & Basuki. (2020). Organizational Justice and Organizational Pride to Achieve Job Satisfaction and Job Performance. Journal of Southwest Jiaotong University, 55(3). https://doi.org/10.35741/issn.0258-2724.55.3.47
Yang, S. Y., Chen, S. C., Lee, L., & Liu, Y. S. (2021). Employee Stress, Job Satisfaction, and Job Performance: A Comparison between High-technology and Traditional Industry in Taiwan. Journal of Asian Finance, Economics and Business, 8(3), 605–618. https://doi.org/10.13106/jafeb.2021.vol8.no3.0605
Yanuar Rahmat Syah, T., & Rina Anindita, S. (2020). The Transformational Leadership Effect on Job Satisfaction and Job Performance. 4(1).
Aziez, A., & Khuan, H. (n.d.). THE EFFECT OF EMPLOYEE ENGAGEMENT ON EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AND COMPENSATION AS MEDIATING ROLE. JOSR: Journal of Social Research Februari, 2022(3), 1–10. http://https://ijsr.internationaljournallabs.com/index.php/ijsrhttp://ijsr.internationaljournallabs.com/index.php/ijsr
Ben-assuli, O., Chf, K., & Metode, M. (2021). Tinjauan Studi Analisis Prediksi pada Penerimaan Kembali untuk Kondisi Kronis CHF dan COPD : Memanfaatkan Metode PRISMA Tinjauan Studi Prediction Analytics pada Readmission untuk Kondisi.
Chi, H., Vu, T., Nguyen, H. V., & Truong, T. H. (2023). How financial and non–financial rewards moderate the relationships between transformational leadership, job satisfaction, and job performance. Cogent Business and Management, 10(1). https://doi.org/10.1080/23311975.2023.2173850
Chikazhe, L., Makanyeza, C., & Kakava, N. Z. (2020). The effect of perceived service quality, satisfaction and loyalty on perceived job performance: perceptions of university graduates. Journal of Marketing for Higher Education, 1–18. https://doi.org/10.1080/08841241.2020.1793442
Chowhan, J., & Pike, K. (2023). Workload, work–life interface, stress, job satisfaction and job performance: a job demand–resource model study during COVID-19. International Journal of Manpower, 44(4), 653–670. https://doi.org/10.1108/IJM-05-2022-0254
Darmawan, D., Mardikaningsih, R., Sinambela, E. A., Arifin, S., Putra, A. R., Hariani, M., Irfan, M., & Hakim, Y. R. Al. (2020). The quality of human resources, job performance and employee loyalty. International Journal of Psychosocial Rehabilitation, 24(3), 2580–2592. https://doi.org/10.37200/IJPR/V24I3/PR201903
Davidescu, A. A. M., Apostu, S. A., Paul, A., & Casuneanu, I. (2020a). Work flexibility, job satisfaction, and job performance among romanian employees-Implications for sustainable human resource management. Sustainability (Switzerland), 12(15). https://doi.org/10.3390/su12156086
Dawson, M., Guchait, P., Russen, M., Wang, X., & Pasamehmetoglu, A. (2023). Hospitality organizational culture: Impact on employee’s job satisfaction, organizational citizenship behaviors, service recovery performance, and intention to leave. Journal of Human Resources in Hospitality and Tourism, 22(3), 460–488. https://doi.org/10.1080/15332845.2023.2180963
Deb, S. K., Nafi, S. M., Mallik, N., & Valeri, M. (2023). Mediating effect of emotional intelligence on the relationship between employee job satisfaction and firm performance of small business. European Business Review, 35(5), 624–651. https://doi.org/10.1108/EBR-12-2022-0249
Hidayat, W. G. P. A. (2023). The Influence of Employee Engagement, Work Environment and Job Characteristics on Job Satisfaction and Performance. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 9(4), 1652–1659. https://doi.org/10.35870/jemsi.v9i4.1413
Ibrahim, B. (2019a). The Factor Analysis of Organizational Commitment, Job Satisfaction and Performance among Lecturers in Batam. JOURNAL OF TECHNICAL EDUCATION AND TRAINING, 11(1), 151–158. https://doi.org/10.30880/jtet.2019.11.01.019
Ibrahim, B. (2019b). The Factor Analysis of Organizational Commitment, Job Satisfaction and Performance among Lecturers in Batam. JOURNAL OF TECHNICAL EDUCATION AND TRAINING, 11(1), 151–158. https://doi.org/10.30880/jtet.2019.11.01.019
Ibukun, T., & Pérotin, V. (2023). Employee empowerment, equality plans and job satisfaction: an empirical analysis of the demand-control model. Journal of Participation and Employee Ownership, 6(1), 51–95. https://doi.org/10.1108/jpeo-10-2022-0014
Inayat, W., & Jahanzeb Khan, M. (2021). A Study of Job Satisfaction and Its Effect on the Performance of Employees Working in Private Sector Organizations, Peshawar. Education Research International, 2021. https://doi.org/10.1155/2021/1751495
Indrayani, I., Nurhatisyah, N., Damsar, D., & Wibisono, C. (2023). How does millennial employee job satisfaction affect performance? Higher Education, Skills and Work-Based Learning. https://doi.org/10.1108/HESWBL-01-2023-0004
Karem, M. A., Mahmood, Y. N., Jameel, A. S., & Ahmad, A. R. (2019). The effect of job satisfaction and organizational commitment on nurses’ performance. Humanities and Social Sciences Reviews, 7(6), 332–339. https://doi.org/10.18510/hssr.2019.7658
Latifah, I. N., Suhendra, A. A., & Mufidah, I. (2023). Factors affecting job satisfaction and employee performance: a case study in an Indonesian sharia property companies. International Journal of Productivity and Performance Management. https://doi.org/10.1108/IJPPM-03-2021-0132
Memon, A. H., Khahro, S. H., Memon, N. A., Memon, Z. A., & Mustafa, A. (2023). Relationship between Job Satisfaction and Employee Performance in the Construction Industry of Pakistan. Sustainability (Switzerland), 15(11). https://doi.org/10.3390/su15118699
Moher, D., Liberati, A., Tetzlaff, J., & Altman, D. G. (2009). Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement. Journal of Clinical Epidemiology, 62(10), 1006–1012. https://doi.org/10.1016/j.jclinepi.2009.06.005
Nagarajan, R., Swamy, R. A., Reio, T. G., Elangovan, R., & Parayitam, S. (2022). The COVID-19 impact on employee performance and satisfaction: a moderated moderated-mediation conditional model of job crafting and employee engagement. Human Resource Development International, 25(5), 600–630. https://doi.org/10.1080/13678868.2022.2103786
Nauman, S., Bhatti, S., Jalil, F., & Bint E Riaz, M. (2021). How training at work influences employees’ job satisfaction: roles of affective commitment and job performance. International Journal of Training Research, 19(1), 61–76. https://doi.org/10.1080/14480220.2020.1864444
Nguyen, C., & Duong, A. (2020a). The Impact of Training and Development, Job Satisfaction and Job Performance on Young Employee Retention. International Journal of Future Generation Communication and Networking, 13(3), 373–386. https://ssrn.com/abstract=3930645
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. In The BMJ (Vol. 372). BMJ Publishing Group. https://doi.org/10.1136/bmj.n71
Patria Sabil, A. (n.d.). PENGARUH EMPLOYEE WELL-BEING DAN JOB SATISFACTION TERHADAP EMPLOYEE PERFORMANCE. In Jurnal Ilmu Manajemen (Vol. 9).
Phuong, T. T. K., & Vinh, T. T. (2020a). Job satisfaction, employee loyalty and job performance in the hospitality industry: A moderated model. Asian Economic and Financial Review, 10(6), 698–713. https://doi.org/10.18488/journal.aefr.2020.106.698.713
Puspitawati, N. M. D., & Atmaja, N. P. C. D. (2021). How Job Stress Affect Job Satisfaction and Employee Performance in Four-Star Hotels. International Journal of Applied Business and International Management, 6(2), 25–32. https://doi.org/10.32535/ijabim.v6i2.1168
Qureshi, M. A., Qureshi, J. A., Thebo, J. A., Shaikh, G. M., Brohi, N. A., & Qaiser, S. (2019a). The nexus of employee’s commitment, job satisfaction, and job performance: An analysis of FMCG industries of Pakistan. Cogent Business and Management, 6(1). https://doi.org/10.1080/23311975.2019.1654189
Rojikinnor, R., Gani, A. J. A., Saleh, C., & Amin, F. (2022). The Role of Compensation As a Determinant of Performance and Employee Work Satisfaction: A Study at The PT Bank Rakyat Indonesia (Persero) Tbk. Journal of Economic and Administrative Sciences. https://doi.org/10.1108/jeas-06-2020-0103
Saib, M. O., Rajkoomar, M., Naicker, N., & Olugbara, C. T. (2023). Digital pedagogies for librarians in higher education: a systematic review of the literature. Information Discovery and Delivery, 51(1), 13–25. https://doi.org/10.1108/IDD-06-2021-0066
Sausan, N. S., Nasution, A. M. U., & Sabrina, H. (2021). Pengaruh Kepuasan Kerja dan Loyalitas Karyawan terhadap Kinerja Karyawan Foods Manufacture. Economics, Business and Management Science Journal, 1(1), 6–13. https://doi.org/10.34007/ebmsj.v1i1.3
Schlaegel, C., Engle, R. L., & Lang, G. (2022). The unique and common effects of emotional intelligence dimensions on job satisfaction and facets of job performance: an exploratory study in three countries. International Journal of Human Resource Management, 33(8), 1562–1605. https://doi.org/10.1080/09585192.2020.1811368
Smirnykh, L. (2023). Working from home and job satisfaction: evidence from Russia. International Journal of Manpower. https://doi.org/10.1108/IJM-02-2023-0089
Tella, A., & Ibinaiye, O. A. (2020). Correlates of staff motivation, satisfaction, and job performance of library staff in selected Nigerian University libraries. International Information and Library Review, 52(1), 32–49. https://doi.org/10.1080/10572317.2019.1631691
Thuy, N. T. T., & Phinaitrup, B. A. (2023). The Effect of Public Service Motivation on Job Performance of Public Servants in Vietnam: The Role of Mediation of Job Satisfaction and Person-organization Fit. International Journal of Public Administration, 46(5), 326–343. https://doi.org/10.1080/01900692.2021.1995747
Torlak, N. G., & Kuzey, C. (2019a). Leadership, job satisfaction and performance links in private education institutes of Pakistan. International Journal of Productivity and Performance Management, 68(2), 276–295. https://doi.org/10.1108/IJPPM-05-2018-0182
Wang, X., Li, C., Chen, Y., Zheng, C., Zhang, F., Huang, Y., & Birch, S. (2022). Relationships between job satisfaction, organizational commitment, burnout and job performance of healthcare professionals in a district-level health care system of Shenzhen, China. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.992258
Widyanti, R., Irhamni, G., Ratna, S., & Basuki. (2020). Organizational Justice and Organizational Pride to Achieve Job Satisfaction and Job Performance. Journal of Southwest Jiaotong University, 55(3). https://doi.org/10.35741/issn.0258-2724.55.3.47
Yang, S. Y., Chen, S. C., Lee, L., & Liu, Y. S. (2021). Employee Stress, Job Satisfaction, and Job Performance: A Comparison between High-technology and Traditional Industry in Taiwan. Journal of Asian Finance, Economics and Business, 8(3), 605–618. https://doi.org/10.13106/jafeb.2021.vol8.no3.0605
Yanuar Rahmat Syah, T., & Rina Anindita, S. (2020). The Transformational Leadership Effect on Job Satisfaction and Job Performance. 4(1).
Published
2023-11-21
How to Cite
Abdillah Agustya Siwi Nashiroh, & Sopiah Sopiah. (2023). Job Satisfaction and Job Performance: Systematic Literatur Review Overview SLR. Jurnal Mutiara Ilmu Akuntansi, 2(1), 160-173. https://doi.org/10.55606/jumia.v2i1.2332
Section
Articles
