YUDI WALIYUDDIN; M.AFDAL; MUHAMMAD LUTFI; MONA FRONITA. ANALISIS KULITAS LAYANAN E-COMMERCE MENGGUNAKAN METODE E-SERVQUAL DAN ZONE OF TOLERANCE. Jurnal Publikasi Ilmu Komputer dan Multimedia, [S. l.], v. 2, n. 1, p. 1–8, 2023. DOI: 10.55606/jupikom.v2i1.876. Disponível em: https://ejurnal.stie-trianandra.ac.id/index.php/jupikom/article/view/876. Acesso em: 22 dec. 2024.