Evaluasi Usability Website Pelatihan Online XYZ Menggunakan Metode System Usability Scale
DOI:
https://doi.org/10.55606/jupsim.v3i2.2769Keywords:
Evaluation, SUS, Usability, XYZ Online Training WebsiteAbstract
Evaluation of the website process which aims to increase user satisfaction and can provide an evaluation of website development. The usability of this website looks at the extent of the website's usability. This research was conducted on the XYZ Online Training Website which aims to convey usefulness on the website. The method used is the system usability scale (SUS) with 10 questions to measure the usability aspects of the website. Questionnaires were used to collect data, consisting of 100 respondents consisting of Internship Participants/Alumnus and the General Audience who had visited and used the XYZ Online Training website. The results of this research found that the XYZ Online Training website had an SUS score of 46.93 which was in category f and was unacceptable. Thus, it can be said that the usability level of the XYZ Online Training website has poor usability criteria which is unreliable and unable to meet the desires and needs of its users. Then the management can improve services and improve services according to complaints experienced by users.
References
Alfidella, S., Kusumo, D. S., & S, D. D. J. (2015). Pengukuran Usability I-Caring Berbasis ISO 9241-11 dengan Menggunakan Partial Least Square (PLS). E-Proceeding of Engineering, 2(1), 1747–1755.
Ardhiyani, R. P., & Mulyono, H. (2018). Analisis Dan Perancangan Sistem Informasi Pariwisata Berbasis Web Sebagai Media Promosi Pada Kabupaten Tebo. Jurnal Manajemen Sistem Informasi, 3(1), 2528–0082.
Budiman, H. (2017). Peran Teknologi Informasi Dan Komunikasi Dalam Pendidikan. Al-Tadzkiyyah: Jurnal Pendidikan Islam, 8(1), 31. https://doi.org/10.24042/atjpi.v8i1.2095
Haidir, S. (2019). Analisis pengaruh kualitas website toko buku online terhadap kepuasan pengguna menggunakan metode webqual 4.0 dan System Usability Scale (SUS) [Universitas Islam Negeri Syarif Hidayatullah Jakarta]. https://repository.uinjkt.ac.id/dspace/
Karengke, M., Surasa, H., Zaman, B., & Makassar, K. (2022). Evaluasi Penggunaan Website Renovaction Menggunakan Metode Usability Testing. Jtriste, 9(1), 83–97. http://renovaction.asia/
Kesuma, D. P. (2020). Evaluasi Usability Pada Web Perguruan Tinggi XYZ Menggunakan System Usability Scale. 1(2), 212–222.
Larasati, I. (2020). Evaluasi Penggunaan Website Universitas Islam Negeri Syarif Hidayatullah Jakarta Dengan Menggunakan Metode Usability Testing. Computatio : Journal of Computer Science and Information Systems, 4(1), 68. https://doi.org/10.24912/computatio.v4i1.6689
Muqoddas, A., Yogananti, A. F., & Bastian, H. (2020). Usability User Interface Desain pada Aplikasi Ecommerce (Studi Komparasi Terhadap Pengalaman Pengguna Shopee, Lazada, dan Tokopedia). ANDHARUPA: Jurnal Desain Komunikasi Visual & Multimedia, 6(1), 73–82. https://doi.org/10.33633/andharupa.v6i1.3194
Pakarbudi, A., & Sodik, A. (2019). Evaluasi Antarmuka Situs Web Institut Teknologi Adhi Tama Surabaya pada Perangkat Mobile Menggunakan Metode Usability Testing. Jurnal IPTEK, 23(2), 117–124. https://doi.org/10.31284/j.iptek.2019.v23i2.588
Ramadhan, D. W. (2019). Pengujian Usability Website Time Excelindo Menggunakan System Usability Scale (Sus) (Studi Kasus: Website Time Excelindo). JIPI (Jurnal Ilmiah Penelitian Dan Pembelajaran Informatika), 4(2), 139. https://doi.org/10.29100/jipi.v4i2.977
Sharfina, Z., Santoso, H. B., & Usability, A. (n.d.). An Indonesian Adaptation of the System Usability Scale ( SUS ).
Soejono, A. W., Setyanto, A., Sofyan, A. F., & Anova, W. (2018). Evaluasi Usability Website UNRIYO Menggunakan S ystem Usability Scale ( Studi Kasus : Website UNRIYO ). XIII, 29–37.
