LILIK SETIAWAN; NITA SUKMAWATI. Membangun Customer Satisfaction Melalui Service Quality Dan Customer Trust Di Ruang Rawat Inap Amarilis 2 RSUD Tugurejo Semarang. Manajemen Kreatif Jurnal, [S. l.], v. 3, n. 2, p. 36–49, 2025. DOI: 10.55606/makreju.v2i1.2779. Disponível em: https://ejurnal.stie-trianandra.ac.id/index.php/makreju/article/view/2779. Acesso em: 5 dec. 2025.