SANIA EKA YANTI; TOMBANG DAULAT NI ROHA HARIANJA; AGUNG WIRAKUSUSMA; MOHAMAD ZEIN SALEH. Analisis Kualitas Layanan dan Dampaknya Terhadap Kepuasan Nasabah di PT. Bank Central Asia (BCA). Manajemen Kreatif Jurnal, [S. l.], v. 2, n. 4, p. 19–26, 2024. DOI: 10.55606/makreju.v2i4.3415. Disponível em: https://ejurnal.stie-trianandra.ac.id/index.php/makreju/article/view/3415. Acesso em: 23 nov. 2024.