Lilik Setiawan, and Nita Sukmawati. 2025. “Membangun Customer Satisfaction Melalui Service Quality Dan Customer Trust Di Ruang Rawat Inap Amarilis 2 RSUD Tugurejo Semarang”. Manajemen Kreatif Jurnal 3 (2):36-49. https://doi.org/10.55606/makreju.v2i1.2779.