Sania Eka Yanti, Tombang Daulat Ni Roha Harianja, Agung Wirakususma, Mohamad Zein Saleh. Analisis Kualitas Layanan dan Dampaknya Terhadap Kepuasan Nasabah di PT. Bank Central Asia (BCA). makreju [Internet]. 2024 Nov. 21 [cited 2024 Nov. 21];2(4):19-26. Available from: https://ejurnal.stie-trianandra.ac.id/index.php/makreju/article/view/3415