Indonesian Skin Care Stores' Emotional Marketing

Penulis

  • Akhmad Nur Zaroni UIN Sultan Aji Muhammad Idris Samarinda
  • Sofia Maulida STIE Bisnis Indonesia
  • Heny Herawati IMPM Lampung
  • Syamsu Rijal Universitas Negeri Makassar
  • Arief Yanto Rukmana Sekolah Tinggi Ilmu Ekonomi STAN IM

DOI:

https://doi.org/10.55606/jimak.v3i3.2144

Kata Kunci:

Experiential Marketing, Emotional Marketing and Customer Loyalty

Abstrak

 The purpose of this study is to determine how Scarlett Skincare Store patronage is influenced by emotional and experiential marketing strategies. With a sample of 91 clients, the population of this study is all Scarlett Skincare Store patrons. In this study, unintentional sampling is used. Using IBM SPSS 20, multiple linear regression analysis tools (multiple correlation, determination, F test, and t test) were used to conduct a quantitative study of this research. The study's findings demonstrate how consumer psychology, marketing emotions, and experiential marketing affect Indonesia Skincare Store patron loyalty.

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Diterbitkan

2023-10-02

Cara Mengutip

Akhmad Nur Zaroni, Sofia Maulida, Heny Herawati, Syamsu Rijal, & Arief Yanto Rukmana. (2023). Indonesian Skin Care Stores’ Emotional Marketing. Jurnal Ilmiah Manajemen Dan Kewirausahaan, 2(3), 129–138. https://doi.org/10.55606/jimak.v3i3.2144